01
Get in Touch
Tell us what happened. We'll review the circumstances, discuss your options and explain what happens next.
03
Claims Management
We engage with the relevant insurer, review their assessment and raise any justified discrepancies.
04
Repairs & Resolution
We help coordinate repairs and work toward a fair resolution, keeping you informed along the way.
02
Vehicle Assessment
We inspect your vehicle and document accident-related damage to identify the repairs required.
A clear, straightforward approach to managing your not-at-fault motor claim, from assessment through to resolution.
FOUR SIMPLE STEPS
We Handle the Process.
You Stay in Control.
THE VANTAGE APPROACH
More Than Just Lodging a Claim.
Insurer assessments don't always reflect every aspect of the damage or the repairs required. That's why we take a closer look.
Our focus is on thorough assessments, clear communication and appropriate repair outcomes. When there are reasonable grounds to challenge an assessment, we put forward the supporting details.
WHY IT MATTERS
Every Detail
Counts.
We aim to make sure accident-related damage is properly considered and your claim receives the attention it deserves.
THOROUGH ASSESSMENTS / CLEAR ADVICE / FAIR OUTCOMES
BEFORE YOU START
What You'll Need.
Don't worry if you don't have everything ready. We can talk you through the information that may help get your claim underway.
Accident details
NOT AT FAULT?
Let's Review
Your Situation.
Whether you've only just had an accident or an insurer has already assessed your car, we can discuss possible next steps.
NO OBLIGATION TO HAVE EVERY DOCUMENT READY BEFORE CONTACTING US.
Other driver's information
When and where the incident occurred, and what happened.
Photos or documents
Images of the damage, insurer correspondence or quotes, if available.
Any contact, vehicle or insurance details available.
COMMON QUESTIONS
Questions? We've Got Answers.
Answers to some of the most common questions about starting a motor claim.
VANTAGE MOTOR CLAIMS
ABN: 35 703 213 567
Independent assessments. Dedicated claims management.